Monday, July 28, 2003
Countering Spam

Technology Review has an article by Vipul Ved Prakash, founder of Cloudmark:


Here's a list of three rules (created after the most important features of e-mail) that anti-spam software should strive to follow:

1) Ability to send and receive e-mail from a stranger. (Whitelisting, payment systems, and challenge/response break this rule.)
2) Ability to send and receive pseudo-anonymous e-mail. (Domain-based authentication breaks this rule.)
3) E-mail should be free. (Payment systems break this rule.)

If we can solve the spam problem while maintaining the three features of e-mail, it would be a much sweeter victory.

Related Entries:  [All]
Spam Trouble [December 12, 2006]
Spam Crisis - Over!? [September 22, 2004]
Anti-Spam Companies [April 5, 2004]
Mailblocks for Battling Spam [February 20, 2004]
E-Mail Stamps to counter Spam? [February 4, 2004]

Software | PermaLink | Comments (12)

Vipul's rules on anti-spam software sound more like complaints about competitors' products rather than anything based on logic and reasoning.

E-mail is not free. It has never been free. Most users may not directly pay for the e-mail service, but that does not make it free.

Ability to receive e-mails from stranger cannot be a rule. If US Postal Service increases delivery of junk mail to every one's house with growth rate based on a geometric progression (as it has happened to e-mails), every American will write to his/her Congressman to change USPS rules. You may substitute Indian scenario for the same.

Ditto for the "2nd rule."

Posted by Samir Desai

If all the currently proposed solution break the 'rules', then would he care to give the real solution, please!!

I have maintained earlier also that the solution to spam will be an economics-based one and not a technology-based one. Hence we have to wait for a non-geek (most probably someone from economics, psychology, industrial engg background) to come up with a neat solution.

In the meantime, lets all rant about currently proposed solutions!!! LOL!

Posted by AJ

The solution to spam should be based on economics as AJ suggests above but the implementation will be technology-based. An economist will naturally first identify the problem in economic terms. Essentially, spam imposes a cost on the receiver of spam and the sender of spam does not bear that cost. In effect, the problem is one of externality and therefore the solution has to internalize the externality somehow. This can be achieved by forcing the sender to pay for the cost imposed on the receiver.

I guess a little bit of thinking will reveal the technology required to implement the cost internalization. But first, we have to design the mechanism or protocol. I can off the top of my head think of one. Here is the method.

Sender S sends an email to reciever R and a third party T debits amount m from S's account and credits R's account. R reads the email and determines it is spam and keeps amount m; or R notes that it is not spam and refunds amount m to S.

R's mailbox could have two sections: the free section that only certain emails get through -- those whose addresses are recognized. The other section is the not-free section. All emails that originate from addresses not known have to deposit m and only then is the email stored; else it is rejected.

This mechanism allows people to send you email without fearing rejection provided they have paid amount m. And you have the option to refund the deposit if the email was legitimate.

Well, that is my two cents worth written from Incheon (Seoul International Airport.)

Atanu

Posted by Atanu Dey

Atanu, I liked your idea indeed. However thinking through it, there is one issue I foresee. This all will work if the amount 'm' is a deterrent enough ( taking into account the total amount as a result of sending out 'n' number of mails). Sice it has to be linked to e-mails which are so common, it has to be low value (2 cents?! kidding !!). So it will be few cents than in the range of $50 or $100. This system might prove inefffective if the sender's of spam mails send it with a knowledge that they would not get the refund and if they see the lost money as the 'cost' of sending out pointed advertisements which would still be low as compared to other traditional means for the target segment.

A

Posted by Ashutosh Agarwal

Furthering Atanu's thoughts on cost-based solution, there's this new article from NYTimes outlining costing of spam.

Posted by AJ

Following up on Ashutosh's concern about the value of 'm' in my comment above. I think that m has to be considered a 'barrier' and that is set by the user. Suppose you consider your time to be very valuable and each junk mail you read costs you $2. So you set the barrier at that: anyone wishing to send you mail, has to deposit $2 before sending you mail. So mass marketers who are willing to spend only 2 cents per addressee will not be able to reach your mail box. However, if I am willing to read junk mail for only 2 cents, I could get a lot of email in my mailbox and make a pretty penny as well.

In the last 8 days, I got 200 pieces of junk mail. If my willingness to accept junkmail was set at 10 cents and if all the mail could get over that barrier, I would be looking at $20 in my account. Not bad for the 5 minutes it took me to delete them.

Atanu

Posted by Atanu Dey

Simple math and economics can be the most effective tool against spam. Micropayments are not a new concept , but one that ultimately woiuld prove most effective. Legislation is to slow moving, Black lists can be circumvented or their host machines attacked, Proxy approval mail is all effort and no reward, and managing mail filters is a constant battles for missed junk mail and false positives. Forcing ALL messages through a payment system, much like the postal system levels the playing field and could result in people signing up for commercial mail with vendors they want to get mail from.

I suggest that all e-mail should include a sliding scale of micropayments payable to the recipient. Example rates follow:

Simple text message $0.01 per recipient
Message with graphics or file attachments $0.03 to each recipient
Message with recipient listed in BCC $0.05 each
Anonymous messages $0.10 each
Rejected mail $0.005

Micropayment vendor (Paypal, Citibank, US Postal Svc?) would offer an SMTP server plug-in indicate whether an e-mail could get through. All non-funded e-mails would be returned to sender as non-deliverable and would be indistinguishable from mail returned due to an invalid address.

Simple change to address format (user$company.com) replacing @ with $, would enable mail servers to route all paid messages during the transition.

As an incentive, a fraction of the micropayments could go to the mail hosts and micropayment vendors. Hotmail alone probably processes a few billion messages per month. If they got $0.001 per message, they could be paid in excess of $100M per year in pure profit to support the new model.

From the burden of cost perspective, the mail user would likely fall into one of 4 categories;
1) Occasional user with 1-25 messages sent per month (monthly cost less than $0.75)
2) Daily user with 25-100 messages sent to multiple receipients per month (montly cost less than $6.00)
3) Business users with 100-1000 messages sent per month (monthly cost less than $60)
4) Level One Spammers send 1000-1,000,000 messages per month (delivery cost = $60-$30k+)
5) Bulk mailers send 10's of millions per month and would likely need to pay in excess of $50k monthly with all the invalid address harvested and used.

On the flip side (revenue), occasional users would benefit most receiving 20-30 spams per day could generate as much as $100 per month. Daily users would net a bit less, and Business users would probably break even. Spammers on the other hand would have to ensure that their marketing message was compelling enough to justify the cost of the mailing. How much Viagra and Mortgage refinances do they need to sell to cover the cost of their mailings? Simple economics will improve the quality and focus of spam as well as elimiate the vast majority of junk spam with no point whatsoever. If porn mailers focus on known porn subscribers, they could make a profit, but sending offensive mail to millions of people who will never buy their product would be financially disincented.

Each account could hold a balance from which outbound message costs would be deducted and if the balance was transferable, end users could share the wealth with family and friends.

Obviously the numbers used in the calculations above are just samples and could be adjusted accordingly to find the ideal settings. Additionally, there may be some flaws with the basic assumptions above, but I feel it is a course well worth the research if we ever plan to reduce the amount of junk mail and assist legitimate businesses in more effective and targeted marketing campaigns. In fact if they provide an auto-respond button on the body of the e-mail, only the fractional micropayment to the ISP/Bank would apply.

--

Bill Fencken
623-561-6106

Posted by Bill Fencken

Simple math and economics can be the most effective tool against spam. Micropayments are not a new concept , but one that ultimately woiuld prove most effective. Legislation is to slow moving, Black lists can be circumvented or their host machines attacked, Proxy approval mail is all effort and no reward, and managing mail filters is a constant battles for missed junk mail and false positives. Forcing ALL messages through a payment system, much like the postal system levels the playing field and could result in people signing up for commercial mail with vendors they want to get mail from.

I suggest that all e-mail should include a sliding scale of micropayments payable to the recipient. Example rates follow:

Simple text message $0.01 per recipient
Message with graphics or file attachments $0.03 to each recipient
Message with recipient listed in BCC $0.05 each
Anonymous messages $0.10 each
Rejected mail $0.005

Micropayment vendor (Paypal, Citibank, US Postal Svc?) would offer an SMTP server plug-in indicate whether an e-mail could get through. All non-funded e-mails would be returned to sender as non-deliverable and would be indistinguishable from mail returned due to an invalid address.

Simple change to address format (user$company.com) replacing @ with $, would enable mail servers to route all paid messages during the transition.

As an incentive, a fraction of the micropayments could go to the mail hosts and micropayment vendors. Hotmail alone probably processes a few billion messages per month. If they got $0.001 per message, they could be paid in excess of $100M per year in pure profit to support the new model.

From the burden of cost perspective, the mail user would likely fall into one of 4 categories;
1) Occasional user with 1-25 messages sent per month (monthly cost less than $0.75)
2) Daily user with 25-100 messages sent to multiple receipients per month (montly cost less than $6.00)
3) Business users with 100-1000 messages sent per month (monthly cost less than $60)
4) Level One Spammers send 1000-1,000,000 messages per month (delivery cost = $60-$30k+)
5) Bulk mailers send 10's of millions per month and would likely need to pay in excess of $50k monthly with all the invalid address harvested and used.

On the flip side (revenue), occasional users would benefit most receiving 20-30 spams per day could generate as much as $100 per month. Daily users would net a bit less, and Business users would probably break even. Spammers on the other hand would have to ensure that their marketing message was compelling enough to justify the cost of the mailing. How much Viagra and Mortgage refinances do they need to sell to cover the cost of their mailings? Simple economics will improve the quality and focus of spam as well as elimiate the vast majority of junk spam with no point whatsoever. If porn mailers focus on known porn subscribers, they could make a profit, but sending offensive mail to millions of people who will never buy their product would be financially disincented.

Each account could hold a balance from which outbound message costs would be deducted and if the balance was transferable, end users could share the wealth with family and friends.

Obviously the numbers used in the calculations above are just samples and could be adjusted accordingly to find the ideal settings. Additionally, there may be some flaws with the basic assumptions above, but I feel it is a course well worth the research if we ever plan to reduce the amount of junk mail and assist legitimate businesses in more effective and targeted marketing campaigns. In fact if they provide an auto-respond button on the body of the e-mail, only the fractional micropayment to the ISP/Bank would apply.

Posted by Bill Fencken

Ideas on Earth are badges of friendship or enmity.

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The Job involves processing Business Ads in MS Word format and Posting the same on the InterNet under our guidelines. You can do this in your spare time, as and when you are free. We provide you with an ID and a password with which you may track the responses your postings have generated and your earnings at any time. Payments are dispatched between the 7th and 10th of following month.

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When prosperity comes, do not use all of it.

Posted by Allocco Kate

Gratitude is born in hearts that take time to count up past mercies.

Posted by Lee Little Wing
Groove and Small Business

Business Week writes:


Welcome to the collaboration woes of the small-business world. Technology was supposed to usher in the virtual office, but for many smaller outfits, the wider world beyond the cubicle doesn't go much further than e-mails and instant messaging. While it's better than costly phone calls, e-mail is an unwieldy way to work on projects that require team feedback on documents, real-time collaboration, brainstorming, or other forms of multiple-party communication.

Groove taps the power of each user's computer, capitalizing on today's fast, big-memory hard drives. When members of a Groove workspace use the Internet, the software looks for other members, links to the Groove documents on their hard drives, and then syncs them, so everything is updated. It tracks document versions, noting who made changes when, and if some team members aren't online, it stores new information in a Groove Networks relay server until they log on.

For a budget-friendly, one-time fee of $69 to $180 per user, small companies can download the software, install it, and start creating workspaces for different projects, controlling which employees get access to what. As the needs of a particular project shift, new people can be added or removed. Groove is integrated with standard Windows products, such as Microsoft Outlook, Office, and Sharepoint, as well as Lotus Notes, so businesses can keep using the programs they already have. Davis says using Groove has reduced his need to travel, increased the information flow between himself and his consultants and clients, and allowed him to track projects more easily.

Software | PermaLink | Comments (1)

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Startup Thoughts

Guy Kawasaki has started a Q&A in Forbes on starting a business. An excerpt:


Starting a company is not like finding a new job. With a new job, you want something that is interesting, pays well, enables you to reach your personal goals, etc, etc. It's a stopping point along a journey.

Starting a company is very different. Your passion for the business should come from your heart. It's not something that "matches your abilities," but something that compels you to put everything on the line. So when something moves you to this extent, you've found it. You don't necessarily go looking for it like you would read the "Jobs Wanted" section of the classified ads.


Well said! The desire and passion for an entrepreneur has to come from within. It is this inner determination and belief which will help the entrepreneur face all the challenges that will come - and there will be plenty of them.

Sydney ICT Workshop Presentation

I was recently in Sydney for a presentation (PPT, 80 KB) at an ICT workshop organised by the University of Sydney (Dr Dilip Dutta). Atanu and I jointly presented the paper entitled "Two Mutually Reinforcing Applications of ICT for Socio-economic Development of India", which is being serialised in 10 parts in my Tech Talk columns.

TECH TALK: Transforming Rural India 2: Introduction

A few months ago, I had written a series on Transforming Rural India. Since then, I have had more opportunity to think on the issues facing rural India and have also interacted with many people. This Tech Talk series is a continuation of the same thread.

This was a paper written with Atanu Dey, Reuben Abraham and Vivek Padmanabhan for an ICT workshop in Sydney held on July 25. The original title of the paper was “Two Mutually Reinforcing Applications of ICT for Socio-economic Development of India”. Some of the ideas here have been adapted from Atanu Dey’s paper on RISC and my earlier series.

The gains from any innovation or revolution in technology or process usually have little impact on the poor in any developing country. The benefits usually accrue to the rich—peoples as well as nations. The industrial revolution of the past is an example of this, where poorer nations are yet to fully benefit from the industrial revolution. So far, the benefits of globalization appear to have not had an appreciable impact on the poor. This should change and the revolution in information and communications technologies has the potential to help break out of this unfortunate scenario.

Poverty—income poverty as well as non-income poverty—is perhaps the most common characteristic that defines the populations living in the developing world today. Non-income poverty in terms of education, health-care, access to markets, etc., directly produce the income poverty that traps the average citizen of developing countries. The question of how to raise huge populations out of this poverty trap is a formidable challenge that governments, multilateral organizations and policy makers face.

Because income poverty is relatively easier to measure compared to non-income poverty, it is more commonly reported and emphasized. (For instance, about half the world's population, or about 3 billion people, have an average income of less than $2 a day, and of that about 1.3 billion have a daily average income of $1 a day. For India, the figures are even more stark: about 60% of Indians, or 600 million people, live on less than $1 a day.) Income poverty and non-income poverty are closely related, of course. The problem appears almost intractable because the two kinds of poverty are mutually reinforcing. Any solution that does not address both kinds of poverty is unlikely to be successful in poverty alleviation.

In this paper we focus on two uses of information and communications technology (ICT) that hold the promise of immense benefit to the rural poor, specifically in India, and more generally in other parts of the developing world. We focus on the rural population because the incidence of poverty is higher there than in the urban population.

Tomorrow: The Two Applications

Tech Talk | PermaLink | Comments (4)

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